PRIVACY POLICY

At Silvergum Stables, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, submit an enquiry, or book a service with us.

1. Information We Collect

We may collect the following personal information:

• Name

• Email address

• Phone number

• Wedding date and guest details (if provided)

• Any other information you choose to provide via contact forms or enquiry submissions

We also collect non-identifiable data via cookies to help us understand how our website is being used.

2. How We Use Your Information

We collect your information to:

• Respond to your enquiries

• Send you our information pack or booking details

• Contact you about site tours, availability, or updates

• Improve our website and customer experience

• Run advertising campaigns (such as Facebook/Instagram ads) based on general interest in our venue

We will never sell your information or share it with third parties for unrelated marketing purposes.

3. Cookies & Tracking

Our website uses cookies and similar tracking technologies (e.g. Meta Pixel and Google Analytics) to measure website activity and improve our services. You can disable cookies in your browser settings if you prefer not to be tracked.

4. How We Protect Your Data

We take reasonable steps to secure your personal data and prevent unauthorized access, disclosure, or misuse.

5. Third-Party Services

We use third-party tools like Google Analytics, Meta Ads, and Squarespace Forms to operate our business. These providers may collect data in accordance with their own privacy policies.

6. Your Rights

You have the right to:

• Request access to your data

• Ask us to correct or delete your personal information

• Opt out of marketing communications at any time

To make a request, contact us at info@silvergumstables.com.au

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Silvergum Stables

Email: info@silvergumstables.com.au

Location: Helensburgh, NSW, Australia